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Contact Us

We're here to help. Please use the channels below for all enquiries, complaints, or support requests.

Customer Support

Email: lottery@auendeavourplay.com
Phone: 1800 067 753
Hours: 24 hours, 7 days a week

Complaints

If your concern cannot be resolved through customer support, please email complaints@auendeavourplay.com. All complaints are acknowledged within 2 business days and resolved within 14 business days as required by Australian regulations.

If you remain dissatisfied, you may escalate to the regulator: Office of Liquor and Gaming Regulation (Qld) · 13 QGOV (13 74 68) · qld.gov.au/olgr.

Registered Office

Endeavour Foundation
ABN 80 009 670 704 · ACN 009 670 704
33 Corporate Drive, Cannon Hill QLD 4170
Australia

Postal Address

PO Box 200, Cannon Hill QLD 4170
Australia

Regulatory Information

Charitable and Non-Profit Gaming Licence · Office of Liquor and Gaming Regulation (Qld) · ACNC Registered Charity

Annual permit · Last renewed January 2026

Responsible Gambling

For confidential 24/7 support: gamblinghelponline.org.au · 1800 858 858. National self-exclusion: betstop.gov.au.